Shipping Policy
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Shipping Policy
GiftNexa is committed to delivering premium corporate gifts safely and on time. This Shipping Policy explains our order processing, shipping methods, delivery timelines, and related terms.
Order Processing
All orders are processed after payment confirmation and order verification. Customized and bulk corporate gifting orders may require additional production time depending on the product type, branding requirements, and order quantity.
Shipping Time
Standard orders are generally dispatched within the estimated processing period. Delivery timelines may vary depending on your location, courier service availability, and customized product requirements.
Delivery Locations
We deliver across India through reliable logistics partners. For international corporate gifting requirements, shipping availability and delivery schedules can be confirmed with our sales team before placing an order.
Shipping Charges
Shipping charges may vary depending on the delivery location, package size, order quantity, and shipping method selected. Any applicable shipping charges will be communicated before order confirmation.
Customized Orders
Personalized products, logo branding, printed merchandise, and custom gift hampers require additional production time. Delivery dates for such orders will be shared during the order confirmation process.
Order Tracking
Once your order has been shipped, tracking details will be shared whenever available, allowing you to monitor your shipment until delivery.
Delivery Delays
While we strive to deliver every order on time, unforeseen circumstances such as weather conditions, public holidays, transportation issues, or courier delays may occasionally affect delivery schedules.
Damaged or Missing Items
If your order arrives damaged or if any items are missing, please contact our support team within 48 hours of delivery. We will review the issue and provide an appropriate resolution as quickly as possible.
Need Shipping Assistance?
If you have any questions regarding shipping, delivery timelines, or customized corporate gifting orders, our team is always ready to help.
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